I booked through Dreamtree Deals, for a head and foot massage. My appointment was put back by 15 minutes initially due to Kiri running late and I was okay with this. Then it was moved back by a further five minutes. When I got to the premises it was very dingy and cold with no-one about. I only had five minutes to wait so went upstairs to find the studio. I then had to wait in a cold corridor with cobwebs and nowhere to sit.My appointment time reached, I text to say I was outside the door, this was after fruitlessly knocking. Kiri answered to say she was nearly finished. Almost ten minutes later, the previous customer came out and it was my turn. The room was small but warm. I took my shoes and socks off and climbed up onto the table. A small step would have been welcome as I am only five foot tall.The table was covered by a soft fluffy blanket and I would have expected to find disposable paper towel on top, as found in other salons for hygiene purposes.Halfway through my foot massage there was a knock at the door, without talking, Kiri answered saying she would be two minutes. My head massage had been forgotten...along with the fact that I had already sent her the voucher number. She even questioned the offer until I showed her and then disputed the number, after which she said I could have a free pedicure when I returned for my head massage. An unprofessional approach coupled with unwelcoming premises means that I will for-go the second treatment.I do not recommend this place.
Feed back from regular Clients Kiri is so friendly and offers a tranquil and relaxing service. Would highly recommend and will 10p% be returning
Kiri Beauty Rooms is a UK Beauty Salon based in Havant, South East England. Kiri Beauty Rooms is located at Above moods curve fit studio, 30 East St, Havant PO9 1AQ, UK.
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